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City of Louisville <br />Focus Group Project — New City Manager Search - August 2017 <br />7 <br />CATEGORY <br />STAFF <br />BOARD/ COMMISIONSMEMBERS <br />CITY RESIDENTS <br />Build a high <br />• <br />Motivate and engage staff <br />• <br />Dynamic team builder <br />• <br />Build and develop a strong <br />performing team that <br />produces results <br />• <br />Provide ongoing feedback to <br />staff <br />leadership team — get the right <br />people on the bus or develop <br />them if they are not at the <br />level needed <br />Effective <br />communication skills <br />• <br />Keep staff in the loop <br />• <br />• <br />Strong listening skills (there are <br />so many divergent interests and <br />opinions) <br />Be an effective listener <br />• <br />Ethically committed to <br />revealing the costs of <br />decisions made (fiscal <br />transparency) <br />• <br />Exceptional communication <br />skills <br />• <br />Being responsive to <br />Council/residents/staff <br />• <br />Listen first and then act <br />• <br />Feedback loops — respond to <br />our messages and requests in <br />a timely manner <br />• <br />Open and inclusive style of <br />communication <br />Character and General <br />• <br />Trustworthiness (mentioned <br />• <br />Flexibility <br />• <br />Integrity in all aspects of life <br />Traits <br />at all three staff sessions) <br />• <br />Strong commitment to following <br />• <br />Mastery of the budget <br />• <br />Integrity <br />up to resident emails and phone <br />• <br />Organizational and project <br />• <br />Forward thinking <br />calls; follow up <br />management skills <br />• <br />• <br />Respectful of competing <br />interests <br />Low ego <br />• <br />• <br />Political prowess <br />Strong and assertive, but not <br />arrogant <br />• <br />Decisiveness <br />• <br />Good memory and <br />10 <br />