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City Council <br />Meeting Minutes <br />February 13, 2018 <br />Page 2 of 3 <br />Members gave advice on overarching goals including: new leadership for the City; <br />employees need to know the organizational leadership has changed and the manager <br />needs to set the tone Council stated Balser needs to set the new norm as the new <br />boss <br />Members noted what they appreciate about Balser. These are the things to keep doing: <br />• Frequently scheduled individual meetings; <br />• A quick/timely response to requests/questions; <br />• Continue to have good enthusiasm; <br />• Information coming to Council meetings is better/higher quality, more concise, <br />presentations better, good background information from previous meetings is <br />always included; <br />• The brief updates from directors at Council meetings addressing pertinent issues <br />are appreciated; <br />• The Planning Department chart to explain pertinent criteria is a big improvement; <br />• Keep Council informed about upcoming issues/current happenings; timely <br />information of all issues; <br />• Continue to ask for guidance when managing conflicting pnorities <br />New expectations <br />• In meetings have a better framing of the discussion/what staff heard/ what the <br />direction is at a meeting; <br />• Make sure direction from Council is acculturated by staff; staff should take <br />ownership of policy directives; <br />• Information to boards and commissions needs to be improved <br />• In Council memos add information from other points of view; alternatives should <br />be presented without steering towards a specific outcome; explain how staff got <br />to their recommendation, anticipate tough questions; <br />• Want good staff recommendations from professional expertise, particularly on <br />items of a technical nature; not just a list of questions, <br />• When asking for additional funding would like information on where the new <br />funding will be found; <br />• Be careful of recommendations on controversial issues the community may not <br />support; <br />• Watch for personal bias in staff recommendations; <br />• Staff should not be second guessing policy set by Council, <br />• Special Review Use can have a recommendation but decision and waivers are a <br />policy decision for Council, <br />• Staff needs to have a sense of the politics of the community and how to best <br />handle the information; <br />• Be sure the full Council is getting all the same information; perhaps a weekly <br />digest of what was discussed with various Councilmembers; <br />• More employee training/mentoring for staff; <br />