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Date 7 ) 2`i l 20 11 <br />LOUISVILLE MUNICIPAL COURT - CUSTOMER SURVEY <br />Your responses to these questions will assist us in improving our customer service in the Louisville Municipal <br />Court. All responses are voluntary and confidential, so it is requested that you not include your name unless you <br />would like us to contact you. <br />1. What is your gender? <br />2. What is your age? <br />Male <br />r7 <br />Female <br />3. What was your business with the Court today? (Please check one) <br />Paying a ticket Defendant in a case <br />E Attorney 0 Police officer <br />0 Witness 0 Juror <br />0 Other <br />Please rate your experience in each of the areas below on a scale of 1 (poor) to 4 (excellent). <br />COURT CLERK <br />4. Was courteous 1 2 3 U N/A <br />5. Answered my questions 1 2 3 6.0 N/A <br />6. Took time to explain things 1 2 3 �J N/A <br />7. Presented professional demeanor 1 2 3 (74: N/A <br />PROSECUTOR <br />8. Vas courteous 1 2 3 0 N/A <br />9. Answered my questions 1 2 3 (4___) N/A <br />10. Took time to explain things 1 2 3 N/A <br />11. Presented professional demeanor 1 2 3 4c N/A <br />JUDGE <br />12. Courteous to those in the courtroom 1 2 3 N/A <br />13. Answered my questions 1 2 3 ) N/A <br />14. Took time to explain things 1 2 3 2 N/A <br />15. Presented professional demeanor 1 2 36.3 N/A <br />GENERAL EXPERIENCE <br />16. Time to complete business <br />17. Overall experience <br />18. Opportunity to present information <br />1 2 3 cE:::) N/A <br />1 2 3 U N/A <br />1 2 3 i N/A <br />19. Suggestions or comments about our court services that you think were well done or need improvement <br />information <br />-; list your r_..-- ---- - =-- <br />