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i <br />Date ?(I$-/? <br />LOUISVILLE MUNICIPAL COURT - CUSTOMER SURVEY <br />Your responses to these questions will assist us in improving our customer service in the Louisville Municipal <br />Court. All responses are voluntary and confidential, so it is requested that you not include your name unless you <br />would like us to contact you. <br />1. What is your gender? <br />2. What is your age? <br />3. What was your business <br />❑ Paying a ticket <br />❑ Attorney <br />E Witness <br />❑ Other <br />Male Female <br />with the Court today? (Please check one) <br />E` Defendant in a case <br />❑ Police officer <br />❑ Juror <br />Please rate your experience in each of the areas below on a scale of 1 (poor) to 4 (excellent). <br />COURT CLERK <br />4. Was courteous <br />5. Answered my questions <br />6. Took time to explain things <br />7. Presented professional demeanor <br />PROSECUTOR <br />8. Was courteous 1 2 t <br />9. Answered my questions 1 2 3 <br />10. Took time to explain things 1 2 3 <br />11. Presented professional demeanor 1 <br />JUDGE <br />12. Courteous to those in the courtroom 1 <br />13. Answered my questions 1 <br />1 2 3 <br />1 2 3 6 <br />1 2 ) 4 <br />1 2 6:7 4 <br />14. Took time to explain things <br />15. Presented professional demeanor <br />GENERAL EXPERIENCE <br />16. Time to complete business <br />17. Overall experience <br />18. Opportunity to present information <br />1 <br />N/A <br />N/A <br />N/A <br />N/A <br />4 N/A <br />C4� <br />N/A <br />N/A <br />3 4 N/A <br />2 3 6 N/A <br />2 3 7 N/A <br />2 3 O N/A <br />N/A <br />1 2 3 <br />1 2 �C; <br />1 2 '(.�' <br />1 <br />2 <br />3 <br />4 N/A <br />4 N/A <br />19. Suggestions or comment . bout our court services that you think were,well done or need improvement <br />e7e- fj r <br />/ <br />211 ifyou wish to be contacted for foiicw up. pie__ s list •. .- name and contact <br />..-.iormanon <br />