City Council Agenda and Packet 2018 11 27

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City Council Meeting Minutes October 30, 2018 Page 5 of 6 Councilmember Stolzmann stated the programmatic goals should be included and it should be clear this plan ties to those. It needs to be clear how the programmatic goals relate to this plan. Councilmember Stolzmann stated the employee response rate seemed very low. Deputy City Manager Davis stated it was not mandatory but collectively we think we heard from close to half of the employees. Councilmember Stolzmann noted that in the City Manager hiring process not having a strategic plan was noted. She asked City Manager Balser if this is getting her the information she needs and meeting the goals she wants addressed. City Manager Balser stated these core values are what we talk about all the time and focus on, but we have not articulated these anywhere so this is getting that done. On the issue of small-town, this is cited in every city document we have. While times might have changed, this idea that we have that small-town character is still there. There is an expectation that our employees don't treat this as a city of 50,000 and that is part of our culture. She added the important components are here and it includes her expectations for how employees work and how we define success. Mayor Muckle stated the vision is perfect. People always say they value living in a small town. This is a consistent thing he hears from residents. We are trying to provide the best small town experience with a very high level of services. He does not feel those two things are in conflict. Mayor Pro Tem Lipton stated we don't have to take that out, but we do need to qualify it. He noted we want to makes sure we aren't branding ourselves as a quaint small town; the kind of place in which business don't want to invest. Novak noted "small town experience" is used. In addition, each of these eight statements adds a layer of what that experience is and defines our version of the experience. Mayor Muckle noted this will need to be tied to our programs. We need to recognize that all of the things we are doing in the work plan and in our programs will meet our vision. Councilmember Loo suggested to add to the core values some items such as "add value," "respect differences," "above all integrity." She wants to make sure it is not so detailed people lose interest after the first paragraph. Novak stated the values are the I CARE but the group felt it was important to define those values. This information will be used to on board employees, performance evaluations and woven into other systems. But the pithy thing to remember is I CARE. Deputy City Manager Davis stated staff took some time to articulate exactly what these mean to us as an organization. 38