City Council Study Session Agenda and Packet 2019 04 23

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Supportive Technology Louisville utilizes stable, proven, and relevant technology to enhance and automate City services and to improve the overall customer experience when possible. The use of technology allows the City to make decisions based on accurate and supportable datasets. Supportive technology fosters a culture of learning and innovation. 2019 - 2020 Priority Initiatives: Develop a plan for completion of the City's middle -mile fiber network. (Administration & Support Services) Utilize additional staffing resources to support data -driven decision -making by training staff to fully leverage technology systems by accessing available data. (Administration & Support Services) Implement and build upon existing technology applications and systems that will enhance City services, including Police Department Records Management, Laserfiche records retention, Planning Department Energov, Recreation Center RecTrak, GIS, and other system upgrades. (Administration & Support Services, Public Safety &Justice, Community Design, Recreation) Collaborative Regional Partner Louisville is recognized as a regional leader on collaborative issues that cross jurisdictional lines. The City partners with neighboring communities to solve regional problems and to further leverage resources. Louisville cultivates and maintains strong relationships with regional entities and organizations, leads and participates in collective efforts to address issues of mutual interest, and shares ideas and best practices to improve services. 2019 - 2020 Priority Initiatives: • Work with regional partners to develop approaches to address transportation funding needs. (Administration & Support Services, Transportation) • Strengthen relationships with local schools and school district. (Administration & Support Services) • Consider shared service opportunities with neighboring municipalities. (Administration & Support Services) 6