City Council Study Session Agenda and Packet 2019 04 23

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➢ City Council Workplan - Each year, City Council develops its workplan for the calendar year. The Council workplan outlines those action items that Council wishes to address in the coming year, and also includes those issues that staff is planning which require Council policy direction, input or approvals. The Strategic Plan has a nexus with the City Council workplan, and should be considered as Council develops its workplans moving forward. The Priority Initiatives were identified through the biennial budget process, and therefore are reflective of Council's direction to staff around increased investments in certain program areas and projects. Council and City staff developed the budget through many hours of collaborative work, and Council has approved the 2019-20 biennial budget. In addition, many of the Priority Initiatives outlined in the plan will require the involvement of City Council — in the form of policy direction, input, guidance or approvals. The Council workplan may certainly include initiatives and projects that are not included in the Strategic Plan, but in general Council priorities should be consistent with the Critical Success Factors and help the City achieve its vision and mission. ➢ Departmental Workplans - Departments with the City of Louisville may develop their own annual workplans. Division managers have workplans that capture the planned projects and efforts within their area, and in some cases these are rolled -up into a department -wide workplan for the year. There are many ways the Strategic Plan may be integrated into these plans. o Priority Initiatives should somehow be reflected in those departments and program areas involved in implementation. o Workplans could reflect what the department/division is hoping to accomplish within each of the Critical Success Factors. o The V,M,V can be incorporated or reflected throughout. For example, a division may be taking steps to improve customer service, in order to demonstrate excellence in serving our community. o Departments/divisions may have workplan action -items related to culture -building within their team. The City Management Team will continue to pursue other ways that the departments can incorporate the Strategic Plan into existing and new planning structures. Communicating the Strategic Plan ➢ Internal communications to ensure organizational buy -in and fidelity to the Strategic Plan are captured in the first section of this Implementation Plan. ➢ External communications to build awareness in the community - Another important step in the strategic planning process is communicating the outcome to Louisville citizens. Staff will develop messaging that is clear and consistent, focuses on what customers can expect when interacting with City staff, what the organization's Priority Initiatives are and our brand as an organization. 5 32