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Cultural Services Program Key Indicators <br />Library Services Sub -Program <br />Goals <br />To inform, involve, and inspire to enhance the quality of life in the communities that we serve. <br />Objectives <br />Provide resources and programs for all ages to support multiple literacies and inspire lifelong learning. <br />Serve as our community living room, bringing people together to learn, share and connect. Create a <br />sense of belonging in support of our small-town atmosphere. <br />INDICATOR <br />UNIT <br />2018* <br />ACTUAL <br />2019 <br />ESTIMATED <br />2020 <br />PROJECTED <br />2021 <br />PROJECTED <br />Workload <br />Check-outs and Renewals' <br />Items <br />500,771 <br />610,000 <br />586,000 <br />563,000 <br />Check-outs and Renewals for <br />Louisville Items only <br />Items <br />446,849 <br />570,000 <br />547,000 <br />525,000 <br />Library Card Holders2 <br />Resident <br />Library Card <br />28,429 <br />25,000 <br />27,000 <br />28,400 <br />Programs for Adults, Teens, and <br />Children3 <br /># of Programs <br />1,204 <br />1,120 <br />1,150 <br />1,150 <br />Ave Number of WiFi Users <br />Daily <br />98 <br />112 <br />120 <br />130 <br />Visitors4 <br />Annual <br />222,089 <br />233,512 <br />235,000 <br />235,000 <br />Efficiency <br />Check-outs per FTE5 <br />Items/FTE <br />25,471 <br />31,282 <br />29,300 <br />28,150 <br />Program Attendance per 1,000 <br />Served6 <br />Units <br />670 <br />670 <br />670 <br />670 <br />Summer Reading Program <br />Participation (Age 11 and Under) <br />Total <br />Registrants <br />1902 <br />2000 <br />2050 <br />2100 <br />Annual Library Website Page <br />Views <br />Total Page <br />Views <br />236,910 <br />239,000 <br />240,000 <br />241,000 <br />Study Rooms Booked <br />Ave.% Open <br />Hours <br />60% <br />63% <br />65% <br />65% <br />Ave Time from Item Check -in to <br />Back on Shelf <br />Hours <br />18 <br />18 <br />18 <br />18 <br />Ave. Days for Newly Acquired <br />Items to be Ready for Checkout <br />Days <br />13 <br />11 <br />8 <br />7 <br />