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Prepared by National Research Center, Inc. City of Louisville Community Survey June 2020 Report of Results 1 Executive Summary Survey Background and Methods The Louisville Community Survey gives residents the opportunity to rate their satisfaction with the quality of life in the city, the community’s amenities and satisfaction with local government. The survey gathers community-wide feedback on what is working well and what is not and helps map out residents’ priorities for community planning and resource allocation. It serves as a consumer report card for Louisville; providing a check-in with residents to make sure City policies and services are on course. This is the fifth time National Research Center, Inc. (NRC) has conducted the Louisville Community Survey and the eighth iteration in a series of citizen survey projects completed by the City of Louisville since 1990. The Louisville Community Survey was administered by mail to 2,500 randomly selected households wit hin the city. Of those households receiving the survey, 928 residents responded to the mailed questionnaire, giving a high response rate of 38%. The margin of error is plus or minus three percentage points around any given percentage for all survey respondents. Survey results were weighted so that the characteristics of gender, age, tenure (rent versus own), housing unit type (attached versus detached) and Council Ward are represented in proportions reflective of the entire city. Comparisons are made between 2020 responses and those from prior years, when possible. Louisville’s results also are compared to those of other jurisdictions around the nation as well as to those of other Front Range jurisdictions. These comparisons were made possible through NRC’s national benchmark database. This database contains resident perspectives gathered in citizen surveys from approximately 700 jurisdictions. Key Findings Quality of life in Louisville continues to be exceptional.  Virtually all respondents felt that the overall quality of life in Louisville was excellent or good (98%), a rating that was similar to previous years. Compared to other jurisdictions across the nation and communities in the Front Range, Louisville’s overall quality of life ratings were much higher than both sets of benchmarks.  Nearly all participants gave high marks to Louisville as a place to live (99% excellent or good) and as a place to raise children (97%). At least three-quarters of respondents rated the community as a place to retire and to work as excellent or good. Ratings for all general aspects of quality of life remained stable from 2016 to 2020.  Ratings for general aspects of quality of life were much higher in Louisville than in national and Front Range comparison communities.  Regarding community characteristics of Louisville, at least 9 in 10 respondents rated recreational opportunities, quality of overall natural environment, overall appearance of the city, and opportunities to participate in special events and community activities as excellent or good. Additionally, about 8 in 10 respondents favorably rated opportunities to participate in community matters, the overall economic health of Louisville, preservation of the historic character of old town, and openness and acceptance of the community towards diverse people.  Out of the 13 community characteristics listed, ratings for three items increased from 2016 to 2020 (recreational opportunities, openness and acceptance of the community towards people of diverse backgrounds, and employment opportunities). Ratings for the remaining items were stable.