Business Retention and Development Committee Agenda and Packet 2020 12 07

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CXtY°.f BUSINESS RETENTION AND Louisville DEVELOPMENT COMMITTEE COLORADO -SINCE 1.878 SUBJECT: DISCUSSION- BUSINESS RETENTION VISITS UPDATE DATE: DECEMBER 7, 2020 PRESENTED BY: MEGAN E. PIERCE, ECONOMIC VITALITY DIRECTOR SUMMARY: BRaD Committee retention visits are currently being conducted virtually. The planned re -opening of City Hall will be used to guide a transition back to in -person events in the future. Staff performs regular outreach to businesses to request scheduling a retention visit. The Committee also has pre and post -visit surveys in place; all data gathered from the visits is maintained in a database. DISCUSSION: Receptiveness to retention visits is once again low, which is likely related to the approaching holiday season and the shifts in the public health status. Since the November 2 Committee meeting, the following retention visits have been conducted: • WishGarden Herbs (November 3) • Planet Fitness (November 16) Committee members who participated in the virtual visits can share the specific feedback from the businesses. Generally the visits are positive and well -received. Most of the conversations about challenges have been related to the pandemic, and the Committee has learned a great deal about how businesses have coped with changes in revenue, suppliers, employment, and public health requirements. Below is a list of the ongoing contact staff is conducting to schedule future retention visits, including recent recommendations received from Committee member Bolt: • Decadent Saint Winery (second outreach) • Via Toscana (interested, but delay until 2021) • Wild Goose Filling (second outreach) • SurveyGizmo, now Alchemer (initial outreach) • Busaba (initial outreach) • Eldorado Artesian Springs • Charlotte's Web • Old Style Sausage • My Chelle Dermaceuticals RECOMMENDATION: Review the information and provide direction on future retention visits. ATTACHMENTS: None. Agenda Packet P. 6