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CITY OF LOUISVILLE <br />2021 COVID-19 BUSINESS IMPACT FOLLOW-UP SURVEY <br />11. What changes to your business operations in Louisville do you expect to continue after the pandemic? Check all that apply <br />Response Count <br />More employees working from home 16.85% 15 <br />More virtual meetings 33.71% 30 2 <br />Increased online sales 28.09% 25 3 <br />Decreased on -site sales or services 13.48% 12 <br />New cleaning protocols 66.29% 59 <br />Health screening procedures 34.83% 31 1 <br />Increased deliveries 11.24% 10 <br />Reduced amount of space occupied by business 13.48% 12 <br />Increased amount of space occupied by business 2.25% 2 <br />Not sure 19.10% 17 <br />Other 5.62% 5 <br />TOTAL 218 <br />Actual Respondents 89 <br />*Responses to "Other" are included on a separate tab <br />12. Has your business used any of the following types of assistance to help address COVID-19 impacts? Check all that apply <br />Response Count <br />Information on available resources 38.46% 35 3 <br />Federal Loan program such as EIDL or PPP 72.53% 66 1 <br />Loans or other credit sources 19.78% 18 <br />City grants 47.25% 43 2 <br />Other grant/funding sources 29.67% 27 <br />Business advice or consulting 23.08% 21 <br />Guidance interpreting & complying w/public health orders 37.36% 34 <br />Assistance w/COVID-19 testing & monitoring protocols 10.99% 10 <br />Legal counsel or insurance advice 18.68% 17 <br />Help in finding or retaining employees 9.89% 9 <br />Assistance with marketing or promotion 20.88% 19 <br />Assistance creating or improving online presence 17.58% 16 <br />Not sure 4.40% 4 <br />Other 6.59% 6 <br />TOTAL 325 <br />Actual Respondents 91 <br />*Responses to "Other" are included on a separate tab <br />Agenda Packet P. 16 <br />