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0 GRAVES <br />�� CIVIC SOLUTIONS <br />ESD <br />CONS LTI NG <br />'public Accommodations/Access to Services: 4 votes <br />THE ISSUE: INEQUITABLE ACCESS AND POOR CUSTOMER SERVICE <br />• Barriers for non-English speaking people and the deaf community at venues including <br />but not limited to; schools, grocery stores, the rec center and other city services such as <br />paying parking tickets or late water bills <br />• People who speak a language other than English and those who communicate using <br />ASL are often treated with disrespect, dismissed, or ignored <br />• Lack of bike lanes and sidewalks create dangerous situations for some neighborhoods <br />• Inconsistent lighting in low-income areas <br />• Lower income residents must cross busy streets to access playgrounds (no bridges or <br />underground tunnels to help them access these amenities). <br />