Laserfiche WebLink
Coal Creek Survey Results <br />Satisfaction Measures <br />Responses from 9/2/2021 thru 9/29/2021 <br />(364 responses) <br />Average Standard National <br />Score Percentile' Percentile' <br />Overall <br />customer 8.0 49 42 <br />satisfaction <br />Satisfaction <br />compared to <br />7.1 <br />expectations <br />Satisfaction <br />compared to <br />other <br />7.3 <br />courses <br />Likelihood to <br />play more <br />6.2 <br />Likelihood to <br />recommend <br />7.6 <br />Satisfaction Measures <br />Responses from 12/30/2015 thru 8/30/2016 <br />(388 responses) <br />Average Standard National <br />Score Percentile' Percentile' <br />Overall <br />customer 7.5 17 15 <br />satisfaction <br />16 <br />15 <br />Satisfaction <br />compared to <br />6.6 <br />expectations <br />Satisfaction <br />29 <br />24 <br />compared to <br />6.7 <br />other courses <br />Likelihood to <br />25 <br />28 <br />play more <br />6.0 <br />Likelihood to <br />27 <br />24 <br />recommend <br />7.0 <br />5 <br />5 <br />11 <br />10 <br />10 <br />9 <br />15 <br />8 <br />1 Measured on a scale of 0 to 100, this number represents the percent of golf facilities that <br />received lower customer ratings on this measure than your facility. <br />12 <br />