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CITY OF LOUISVILLE <br />2022 BUSINESS SATISFACTION SURVEY <br />7. First, please indicate how important the following factors were in your decision to locate in Louisville. If there are other factors outside of those listed that you considered, <br />please list those in the "Other" category. Second, for each of the factors, please indicate your satisfaction with Louisville meeting your business needs. <br />0% 10% 20% 30% 40% 50% 60% <br />70% 80% 90% 100% <br />Importance <br />Count <br />Proximity to home 1 <br />M9% <br />Proximity to home <br />53 <br />Proximity to customers <br />9% <br />Proximity to customers <br />52 <br />Proximity to suppliers <br />Proximityto suppliers <br />PP <br />49 <br />0.00% <br />Physical appearance of area <br />_ 0.00% <br />Physical appearance of area <br />51 <br />Availability of commercial property <br />96% <br />Availability of commercial property <br />51 <br />Available local talent pool <br />50 <br />Available local talent pool <br />Favorable tax structure <br />49 <br />Favorable tax structure <br />% <br />Access to highways <br />49 <br />Access to highways <br />Good transportation network <br />48 <br />Good transportation network <br />Ease of parking <br />50 <br />Ease of parking <br />00% <br />Safety & security <br />48 <br />Safety & security <br />0% <br />Availability of utilities & infrastructure <br />47 <br />Availability of utilities & infrastructure <br />Customer service from City <br />51 <br />Customer service from City <br />Attitude of City toward businesses <br />51 <br />Attitude of City toward businesses <br />Ease of zoning & permitting <br />49 <br />.96% <br />Local special events <br />48 <br />Ease of zoning & permitting <br />Local special events <br />■ Extremely Important ■ Very Important ■ Somewhat Important ■ Not So Important <br />■ Not At All Important <br />0% 10% 20% 30% 40% 50% 60% <br />70% 80% 90% 100% <br />Satisfaction <br />Count <br />0.00% <br />Proximity to home <br />.00% <br />Proximity to home <br />43 <br />Proximity to customers <br />00% <br />Proximity to customers <br />42 <br />Proximity to suppliers <br />Proximity to suppliers <br />38 <br />Physical appearance of area <br />.00% <br />.38% <br />Physical appearance of area <br />42 <br />Availability of commercial property <br />Availability of commercial property <br />42 <br />.38% <br />Available local talent pool <br />40 <br />Available local talent pool <br />Favorable tax structure <br />40 <br />Favorable tax structure <br />0.00% <br />Access to highways <br />40 <br />Access to highways <br />.00% <br />Good transportation network <br />39 <br />Good transportation network <br />.56% <br />Ease of parking <br />42 <br />Ease of parking <br />Safety & security <br />41 <br />Availability of utilities &infrastructure <br />3901 <br />Safety &security <br />.00% <br />Customer service from City <br />43 <br />Availability of utilities & infrastructure <br />.56% <br />Attitude of City toward businesses <br />44 <br />Customer service from City <br />Ease of zoning & permitting <br />39 <br />Attitude of City toward businesses <br />Local special events <br />40 <br />Ease of zoning & permitting <br />Local special events <br />2.50% <br />■ Very Satisfied ■ Satisfied ■ Neither Satisfied nor Dissatisfied ■ Dissatisfied <br />■ Very Dissatisfied <br />Agenda Packet P. 15 <br />