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CITY OF LOUISVILLE <br />2022 BUSINESS SATISFACTION SURVEY <br />8. Please rate your overall satisfaction with major services provided by the City of Louisville. <br />Count <br />Flow of traffic & traffic management 63 <br />Maintenance of streets & sidewalks 61 <br />Quality of snow removal 63 <br />Quality of code enforcement 62 <br />Quality of building inspections 62 <br />Management of city finances 63 <br />Quality of public safety services 62 <br />Quality of City customer service 63 <br />Value for taxes & fees 63 <br />Overall quality of services 63 <br />0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% <br />Flow of traffic & traffic management <br />0.00% <br />Maintenance of streets & sidewalks <br />6.56% <br />0.00% <br />Quality of snow removal <br />.29% 6.35% <br />0.00% <br />Quality of code enforcement <br />9.68% <br />3.23% <br />Quality of building inspections <br />24.52% 6.45% <br />3.23% <br />Management of city finances <br />Quality of public safety services <br />1.29% 9T?X—r84% <br />1.61% <br />Quality of City customer service <br />23.81% 1LJ1% 6.35% 6.35% <br />Value for taxes & fees <br />3.17% <br />Overall quality of services .00% <br />■ Very Satisfied ■ Satisfied ■ Neither Satisfied nor Dissatisfied ■ Dissatisfied ■ Very Dissatisfied ■ Not Sure <br />9. Several items that may influence your perception of the City of Louisville are listed below; please rate the City in regard to each of them. <br />Count <br />0% 10% 20% 30% 40% 50% 60% 70% 80% <br />90% 100% <br />Overall image of City <br />59 <br />Quality of new development <br />59 <br />Overall image of city <br />City marketing initiatives <br />58 <br />1.69% <br />City parking & wayfinding signage <br />57 <br />Quality of new development <br />City support for local businesses <br />59 <br />Overall feeling of safety in City <br />59 <br />City marketing initiatives 34.48 <br />Effectiveness of City communications <br />59 <br />Availability of customer parking <br />57 <br />City parking & wayfinding signage <br />% <br />City support for local businesses <br />Overall feeling of safety in City <br />1.69% <br />Effectiveness of City communications <br />9% <br />Availability of customer parking <br />6% <br />■ Excellent ■ Above Average ■ Average ■ Below Average ■ Very Poor <br />Agenda Packet P. 16 <br />