Historical Commission Agenda and Packet 2023 11 15

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C [TY pf I { ft- Supportive Technology Louisville utilizes stable, proven, and relevant technology to enhance and automate City services and to improve the overall customer experience when possible. The use of technology allows the City to make decisions based on accurate and supportable datasets. Supportive technology fosters a culture of learning and innovation. 2023 - 2024 Priority Initiatives: • Continue enhancements to the City's middle mile infrastructure to improve capacity and resilience. (Administration & Support Services) • Continue to increase staff awareness of malware and how to identify and mitigate attacks and protect data in an effort to protect the resources and assets of the City and community. (Administration & Support Services) 0 Healthy Workforce Louisville employees are high -performing public servants characterized as dedicated, diverse, and engaged self-starters who embody established organizational values and excel in their roles and responsibilities. The City is a healthy workplace that provides competitive compensation and benefits and offers professional development and lifelong learning opportunities for its employees. City employees know they are valued, and they are recognized and rewarded for excellence. Louisville is a place where employees can have a voice in decisions, so collective success is ensured through diverse and inclusive perspectives. 2023 - 2024 Priority Initiatives: • Continue to grow the Learning and Development program in key areas, including the launch of the City's leadership program and additional training around diversity, inclusion and racial equity. (Administration & Support Services) • Continue to improve employee satisfaction for full and part-time staff and develop proactive strategies to attract and retain quality staff, including reviewing compensation, wages, benefits and other strategies. (Administration & Support Services)