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Concluding Thoughts <br />• While there are many aspects of risk management that municipalities and their elected officials cannot fully control—e.g., public <br />perceptions, the actions of claimants, the inclinations of judges, the enactments of federal and state legislatures, etc. —embracing wise <br />leadership in the areas we can control will support your success and reduce your risks. Some examples: <br />• Committing to a "no surprises" approach. <br />• Dealing effectively with discord. <br />• Committing always to civility E mutuality of respect and to avoiding and/or effectively addressing "high conflict." <br />• Touting your governing body's, your organizations, and your staff's successes —builds faith and trust that your government is <br />getting good things done! <br />• Committing to service of the City as an entity and the governing body as an institution, and embracing the fiduciary, stewardship, <br />and "We" responsibilities of Council membership. <br />A&= <br />aRsa <br />Resources <br />CIRSA Elected Officials Handbook: <br />htt p s://www. c i rs a. n r.n/wp- <br />content/unloads/2019/OB/EthicsLiabilitvBestPracticesHandbookFor <br />ElectedOfficials.pdf <br />CIRSA elected and appointed officials' resources: <br />https://www.cirsa.org/safety-training/elected-officials/. <br />CIRSA news 9 events page: <br />https://www.cirsa.OrQ/news-and-events/news/ <br />CIRSA Training & Events Calendar: <br />https://www.cirsa.orq/news-and-events/events-calendar/ <br />CIRSASafety YouTube Channel: <br />https://www.youtube.com/OCIRSASafety/videos <br />9 <br />