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of it. So you may end up repelling, not attracting, potential leaders who could <br />make great contributions to the community. Or you may lose great members to <br />"burnout:" Likewise, if your community's developed a reputation for governing <br />body dysfunction, you may not be able to attract and keep the "best and brightest" <br />for key staff positions. <br />So You Think You May be Part of a Dysfunctional Governing Body? <br />You may have experienced some jolts of recognition in reviewing the foregoing. If so, <br />condolences and congratulations! The condolences are self-evident, but congratulations <br />are also due, because recognition of a problem is the first step to dealing with it! So now, <br />what do you do? Here are some steps to consider: <br />• See if you can gain a consensus that there's a problem. Even if you recognize it, <br />if no one else does, you're not going to get anywhere. If there's a consensus, then <br />you're halfway to solving the problem! <br />• Start by talking about "values." In working with CIRSA members experiencing <br />severe governing body dysfunction, I've begun to realize that the "values" <br />discussion is a critical first step. By "values;' I'm talking about the philosophical <br />underpinnings that you want as guides for behavior in your interactions with one <br />another. If you can agree on these values, then additional steps are possible. If you <br />can't, you're going to stall out. Such values might include: <br />• Courtesy and civility towards one another, staff, and citizens? <br />• Non-partisanship? <br />• Equality of participation? This would include equal opportunities to <br />be part of the discussion and decision, and equal opportunities to gain, <br />insofar as possible, the same information at the same time as needed for <br />good decision -making. <br />• Acknowledgement of the role of the Mayor or presiding officer in <br />presiding over meetings? Every meeting needs a presiding officer, and in <br />most communities, that's the Mayor. The role of the presiding officer must <br />be honored if you want to have orderly, productive, and efficient meetings. <br />And, the presiding officer must embrace that responsibility. If there's no <br />acknowledgement of this fundamental need, then you won't get anywhere. <br />• Engagement? This includes a commitment to be prepared for meetings, <br />to arrive on time, to stay for the whole meeting, to give your undivided <br />attention during the meeting, to participate in decision -making, and to be <br />absent no more than necessary. <br />• Others? <br />• Norms or rules of conduct. If you can form a consensus around values, you're <br />close to the point where you can discuss (and, it's hoped, agree upon) the norms <br />or rules of conduct that you want for the body. The content of your norms or <br />rules won't be discussed here, because they'll be specific to your community and <br />the values that serve as the jumping-off point for them. It's worthwhile to look at <br />14 CHAPTER 2 <br />