Laserfiche WebLink
City of Louisville Community Survey <br />July 2024 <br />Please rate the following areas of the Louisville Recreation and Senior <br />Center, and the Coal Creek Golf Course: <br />Excellent <br />Good <br />Fair <br />Poor <br />Total <br />Overall customer service at the Louisville Senior Center (knowledgeable, <br />available, responsive, courteous) <br />66% <br />N=56 <br />29% <br />N=25 <br />2% <br />N=2 <br />4% <br />N=3 <br />100% <br />N=86 <br />Overall performance of the Louisville Senior Center <br />63% <br />N=54 <br />32% <br />N=27 <br />2% <br />N=2 <br />4% <br />N=3 <br />100% <br />N=87 <br />Overall quality of the Coal Creek Golf Course <br />46% <br />N=29 <br />39% <br />N=24 <br />7% <br />N=4 <br />7% <br />N=5 <br />100% <br />N=62 <br />Overall customer service at the Coal Creek Golf Course (knowledgeable, <br />available, responsive, courteous) <br />53% <br />N=28 <br />33% <br />N=17 <br />5% <br />N=3 <br />9% <br />N=5 <br />100% <br />N=52 <br />Overall performance of the Coal Creek Golf Course <br />50% <br />N=27 <br />34% <br />N=18 <br />7% <br />N=4 <br />9% <br />N=5 <br />100% <br />N=54 <br />Table 19: Question 9 (including don't know) <br />Please rate the following areas of the Louisville <br />Recreation and Senior Center, and the Coal Creek <br />Golf Course: <br />Excellent <br />Good <br />Fair <br />Poor <br />Don t know <br />Nor <br />Total <br />Current recreation programs for youth (e.g., swim <br />lessons, sports, preschool, camps) <br />31% <br />N=69 <br />24% <br />N=53 <br />4% <br />N=8 <br />0% <br />N=1 <br />41% <br />N=89 <br />100% <br />N=219 <br />Current recreation programs for adults (e.g., fitness <br />classes, sports, general interests) <br />37% <br />N=81 <br />28% <br />N=60 <br />15% <br />N=32 <br />1% <br />N=2 <br />20% <br />N=44 <br />100% <br />N=219 <br />Recreation Center fees in Louisville <br />35% <br />N=76 <br />34% <br />N=74 <br />13% <br />N=29 <br />5% <br />N=12 <br />13% <br />N=28 <br />100% <br />N=219 <br />Overall quality of the Louisville Recreation Center <br />58% <br />N=128 <br />32% <br />N=71 <br />3% <br />N=6 <br />1% <br />N=2 <br />6% <br />N=13 100% <br />N=220 <br />Overall customer service at the Louisville Recreation <br />Center (knowledgeable, available, responsive, courteous) <br />52% <br />N=114 <br />24% <br />N=52 <br />3% <br />N=8 <br />2% <br />N=5 <br />19% <br />N=42 1 100% <br />N=221 <br />Overall performance of the Louisville Recreation Center <br />55% <br />N=120 <br />28% <br />N=61 <br />4% <br />N=9 <br />1% <br />N=2 <br />13% <br />N=28 100% <br />N=220 <br />Current programs and services for seniors <br />23% <br />N=51 <br />12% <br />N=27 <br />1% <br />N=3 <br />2% <br />N=4 <br />61% <br />N=134 <br />100% <br />N=220 <br />Overall quality of the Louisville Senior Center <br />25% <br />N=53 <br />14% <br />N=29 <br />2% <br />N=4 <br />1% <br />N=2 <br />59% <br />N=125 <br />100% <br />N=213 <br />Overall customer service at the Louisville Senior Center <br />(knowledgeable, available, responsive, courteous) <br />26% <br />N=56 <br />11% <br />N=25 <br />1% <br />N=2 <br />2% <br />N=3 <br />60% <br />N=130 <br />100% <br />N=216 <br />Overall performance of the Louisville Senior Center <br />25% <br />N=54 <br />13% <br />N=27 <br />1% <br />N=2 <br />2% <br />N=3 <br />60% <br />N=127 <br />100% <br />N=214 <br />Overall quality of the Coal Creek Golf Course <br />13% <br />N=29 <br />11% <br />N=24 <br />2% <br />N=4 <br />2% <br />N=5 <br />71% <br />N=153 <br />100% <br />N=216 <br />Report of Results <br />12 <br />Prepared by National Research Center, Inc. <br />