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City of Louisville Community Survey <br />Table 8: Question 4 (excluding don't know) <br />Please rate the job you feel the Louisville community does at each of <br />the following. <br />Making all residents feel welcome <br />Attracting people from diverse backgrounds <br />Excellent <br />32% <br />20% <br />Valuing/respecting residents from diverse backgrounds <br />Taking care of vulnerable residents (elderly, disabled, homeless, etc.) <br />26% <br />Good I <br />N=66 <br />47% <br />N=35 <br />24% <br />N=46 43% <br />18% N=30 <br />37% <br />'Fair <br />1 <br />N=95 <br />14% <br />N =42 <br />32% <br />N=75 1 18% <br />N=61 <br />1 Poor <br />N=29 <br />7% <br />N=56 <br />24% <br />N=32 13% <br />25% N=41 <br />20% <br />July 2024 <br />1 Total <br />N=14 <br />100% <br />N=41 <br />100% <br />N=22 <br />100% <br />N=33 <br />100% <br />N=204 <br />N=175 <br />N=174 <br />N=165 <br />Table 9: Question 4 (including don't know) <br />Please rate the job you feel the Louisville community <br />does at each of the following. <br />Excellent <br />29% <br />N=66 <br />43% <br />N=95 <br />13% <br />N=29 <br />6% <br />N=14 <br />Don't <br />9% <br />know <br />N=19 <br />100% <br />N=224 <br />Making all residents feel welcome <br />Attracting people from diverse backgrounds <br />16% <br />N=35 <br />19% <br />N=42 <br />25% <br />N=56 <br />19% N=41 <br />22% <br />N=48 <br />100% <br />N=223 <br />Valuing/respecting residents from diverse backgrounds <br />21% <br />N=46 <br />34% <br />N=75 <br />14% <br />N=32 <br />10% <br />N=22 <br />20% <br />N=45 <br />100% <br />N=219 <br />Taking care of vulnerable residents (elderly, disabled, <br />homeless, etc.) <br />14% <br />N=30 <br />27% <br />N=61 <br />19% <br />N=41 <br />15% <br />N=33 <br />26% <br />N=57 <br />100% <br />N=222 <br />Table 10: Question 5 (excluding don't know) <br />Please rate the following areas of the City of Louisville <br />Administration: _ _ <br />Excellent <br />Good <br />Fair i <br />Poor <br />Total <br />City response to citizen complaints or concerns <br />15% <br />N=25 <br />34% <br />N=57 <br />28% <br />N=46 <br />24% <br />N=40 100% <br />N=168 <br />Information about City Council, Planning Commission & other official <br />City meetings <br />22% <br />N=46 <br />47% <br />N=101 <br />20% <br />N=42 <br />12% <br />N=25 <br />100% <br />N=215 <br />Information about City's strategic plan and budget <br />19% <br />N=37 <br />43% <br />N=86 <br />22% <br />N=44 <br />16% <br />N=32 <br />100% <br />N=200 <br />Programming on Louisville cable TV, municipal channel 8 <br />25% <br />N=13 <br />31% <br />N=16 <br />28% <br />N=14 <br />15% <br />N=8 <br />100% <br />N=51 <br />Louisville website (www.louisvilleco.gov) <br />17% <br />N=36 <br />57% <br />N=119 <br />19% <br />N=40 <br />6% <br />N=13 <br />100% <br />N=209 <br />Overall customer service (knowledgeable, available, responsive, <br />courteous) <br />27% <br />N=49 <br />50% <br />N=92 <br />11% <br />N=20 <br />12% <br />N=22 <br />100% <br />N=183 <br />Report of Results <br />6 <br />Prepared by National Research Center, Inc. <br />