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City of Louisville Community Survey <br />July 2024 <br />Please rate the following areas of the City of Louisville <br />Administration: <br />Overall performance of the Louisville City government <br />Excellent mod• Good <br />Fair Poor <br />19% <br />N=39 1 44% <br />N=91 1 24% <br />N=49 1 13% <br />N=27 <br />100% <br />Total <br />N=206 <br />Table 11: Question 5 (including don't know) <br />Please rate the following areas of the City of <br />Louisville Administration: <br />Excellent <br />j Good _ <br />Fair <br />Poor ii <br />Don t know <br />di Total • <br />City response to citizen complaints or concerns <br />11% <br />N=25 <br />26% <br />N=57 <br />21% <br />N=46 <br />18% <br />N=40 <br />24% <br />N=54 <br />100% <br />N=222 <br />Information about City Council, Planning Commission & <br />other official City meetings <br />21% <br />N=46 <br />45% <br />N=101 <br />19% <br />N=42 <br />11% <br />N=25 <br />4% <br />N=8 <br />100% <br />N=223 <br />Information about City's strategic plan and budget <br />17% <br />N=37 <br />39% <br />N=86 <br />20% <br />N=44 <br />15% <br />N=32 <br />10% <br />N=22 <br />100% <br />N=222 <br />Programming on Louisville cable TV, municipal channel <br />8 <br />6% <br />N=13 <br />7% <br />N=16 <br />6% <br />N=14 <br />3% <br />I N=8 <br />77% <br />N=172 <br />100% <br />N=222 <br />Louisville website (www.louisvilleco.gov) <br />16% <br />N=36 <br />54% <br />N=119 <br />18% <br />N=40 <br />6% <br />N=13 <br />6% <br />N=13 <br />N=39 <br />100% <br />N=222 <br />Overall customer service (knowledgeable, available, <br />responsive, courteous) <br />22% <br />N=49 <br />41% <br />N=92 <br />9% <br />N=20 <br />10% <br />N=22 <br />17% <br />100% <br />N=221 <br />Overall performance of the Louisville City government <br />18% <br />N=39 <br />41% <br />N=91 <br />22% <br />N=49 <br />12% <br />N=27 <br />7% <br />N=15 <br />100% <br />N=221 <br />Table 12: Question 6 (excluding don't know) <br />Please rate the following areas of the Louisville Police Department <br />and public safety: <br />Excellent <br />ood <br />' oor <br />otal <br />Visibility of patrol cars <br />24% <br />N=51 <br />49% <br />N=104 <br />21% <br />N=44 <br />7% <br />N=15 <br />100% <br />N=213 <br />Enforcement of traffic regulations <br />22% <br />N=42 <br />39% <br />N=74 <br />21% <br />N=40 <br />18% <br />N=33 <br />100% <br />N=189 <br />Municipal code enforcement issues (e.g., dogs, noise, weeds, etc.) <br />23% <br />N=40 <br />42% <br />N=72 <br />24% <br />N=42 <br />11% <br />N=18 <br />100% <br />N=171 <br />Communicating regularly with community members (e.g., website, <br />meetings, etc.) <br />19% <br />N=33 <br />44% <br />N=76 <br />29% <br />N=50 <br />8% <br />N=13 <br />1100% <br />N=173 <br />Response to emerging community issues (e.g., opioids, mental health, <br />etc.) <br />23% <br />N=28 <br />45% <br />N=55 <br />24% <br />N=28 <br />8% <br />N=9 100% <br />N=121 <br />Report of Results <br />7 <br />Prepared by National Research Center, Inc. <br />