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10. Please circle the number that comes closest to your opinion about the following areas of the Louisville Parks and <br />Recreation Department: <br />Excellent Good Fair Poor Don't know <br />Current recreation programs for youth ...................... .....:... ......: ..................... 1 2 3 4 5 <br />Current recreation programs for adults ........................................................................... 1 ? 3 4 5 <br />Current programs and services for seniors ...................................................................... 1 2 3 4 S <br />Recreation tees in Louisville .......................................................................................... I 2 3 4 5 <br />Overall performance of the Louisville Recreation Center ..............................................1 2 3 4 5 <br />Overall performance of the Louisville Senior Center ..................................................... 1 2 3 4 ~ <br />Overall perforrance of the Coal Creek Golf Course ..........................'............................1 2 3 4 5 <br />Programming at the Louisville Arts Center .................................................................... 1 2 3 4 s <br />Maintenance and cleanliness of the Louisville Recreation Center .................................. l 2 3 ~ 5 <br />Adequacy of parks, bike paths, playing fields and play~~rounds .....................................1 2 3 4 5 <br />Maintenance of open space ...................................................... ......... .......:. ......... l 2 3 4 5 <br />Iviaintenance of the trail system ......................................................................................1 ? 3 ~ 5 <br />1\4aintenance of the cemetery .......................................................................................... l 2 3 ~1 5 <br />Overall performance of the Louisville Parks and Recreation Department ...................... l 2 3 4 5 <br />11. Please circle the number that comes closest to your opinion about the Louisville Public Library and its services: <br />Excellent Good Fair Poor Don't know <br />Louisville Public Library programs ... ........................................................................ l 2 3 4 -5 <br />Louisville Public Library services ................................................................................. I 2 ; 4 5 <br />Louisville Public Library Internet and computer services .............................................. l 2 3 ~} 5 <br />Louisville Public Library materials and collections ....................................................... 1 2 3 4 5 <br />Louisville Public Library..facility' ............................................. ......:.. .................... l 2 3 4 5 <br />Overall performance of the Louisville Public Library ....................................................1 2 3 4 5 <br />12. Please circle the number that comes closest to your opinion about the performance of the following areas of Louisville <br />Public Works: <br />Excellent Good Fair Poor Don't know <br />Street maintenance in your neighborhood ...................................................................... I 2 3 4 5 <br />Street maintenance in Louisville ..................................................................................... I ? 3 4 5 <br />Street sweeping ................................., ......... ........ ....,.................. ........' ......... 1 2 3 4 <br /> <br />......................................................... l <br />Snow removal/street sanding ................................. <br />_ <br />~ <br />Street lighting, signage and street markings .............................,..,.................................. l 2 3 4 5 <br />Bike lanes on Louisville streets ...................................................................................... I 2 i 4 5 <br />Handicap access on sidewalks,~crosswalks ...................................................................... 1 2 3 4 5 <br />Quality of Louisville water ............................................................................................. 1 2 3 4 > <br />Overall performance of Louisville Public Works ........................................................... l 2 3 4 5 <br />13. Overall, how do you rate the quality of services by they Excellent Good Fair Poor Don't know <br />City of Louisville? ................................................................................................ 1 2 3 4 5 <br />14. Have you had any in-person or phone contact with an employee of the City of Louisville within the last 12 months <br />(including police, receptionists, planners or any other:s)? <br />^ No ~ Go to Question #16 ^ Yes ~ Go to Question #15 <br />15. What was your impression of employees of the City of Louisville in y our most recent contact? (Rate each characteristic <br />below.) <br /> Excellent Good Fair Poor Don't know <br />ICnowledge .............. ..:.................................................................................... .............1 2 3 4 5 <br />Responsiveness .................................................................................................. ............. I 2 3 4 <br />Courtesy ............................................................................................................. .............1 2 3 4 5 <br />Overall impression ............................................................................................ .............. l 2 3 4 5 <br />2008 Louisville Citizen Survey <br />Page 3 of 5 <br />