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Administration 2: Information about City Council, Planning Commission, and other <br />official City meetings. <br />Number Percent <br />Very Poor 7 1.7% <br />Poor 34 8.3% <br />Fair 78 18.9% <br />Good 163 39.6% <br />Very Good 52 12.6% <br />No Opinion 78 18.9% <br />52.2% feel information delivery in the City of Louisville is good or very good. When compared <br />with the 5.3 average score received in 1994, the 6.5 score for 1999 reflects a strong improvement. <br />Administration 3: Information about City plans and programs. <br />Number Percent <br />Very Poor 6 1.5% <br />Poor 37 9.0% <br />Fair 73 17.8% <br />Good 179 43.7% <br />Very Good 58 14.1% <br />No Opinion 57 13.9% <br />Administration 4: Availability of City employees. <br />Number Percent <br />Very Poor 6 1.5% <br />Poor 22 5.3% <br />Fair 56 13.6% <br />Good 132 32.0% <br />Very Good 47 11.4% <br />No Opinion 149 36.2% <br />This question can be compared to a 1994! question asking about employee courtesy, <br />responsiveness and friendliness. The 1994 score of 6.3 is slightly lower than the 1999 score of <br />6.6. <br />Page -4- <br />