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<br /> <br /> <br /> <br /> <br />SUBJECT: BUSINESS RETENTION REPORT AND RETENTION VISIT STRUCTURE <br /> <br />DATE: FEBRUARY 3, 2020 PAGE 2 OF 2 <br /> Attached here is a document showing the current questions that are being tracked in the <br />retention visit database. Staff also drafted content that could be used for both pre-and- <br />post retention visit surveys. The pre-survey would be helpful in informing the Committee <br />ahead of time about the topics the business would like to cover and why specifically <br />they selected Louisville. The post-survey would thank them for their contributions, seek <br />input on the format, and give an opportunity to ask more quantitative questions. <br /> <br />RECOMMENDATION: <br />Discuss Q1 and Q2 retention visits and retention visit surveys. <br /> <br />ATTACHMENTS: <br />• Retention Visit Database and Survey Questions <br />Agenda Packet P. 12