Library Board of Trustees Agenda and Packet 2021 03 11

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Library Board of Trustees Agenda Thursday, January 14, 2021 Page 3 of 4 from the public about Library services and identifying recommendations for improvement. The Board also emphasized the idea of supporting the Library staff as well, and acknowledged that this is a goal but sometimes difficult to operationalize. The Board discussed how to include former Library staff in any support as well. F. 2021 Library Work Plan Director Nemechek discussed the Library Work Plan for 2021, which includes a limited reopening to in -person pickup with limited browsing, The Library wants to avoid a return to complete curbside pickup because of the staffing it requires, but will experiment with limiting the number of people indoors. Reopening will require more staff. As a part of this, the Library wants to actively invite users into the Library including finding ways to target new residents to Louisville and Superior. The year's overall emphasis will be on "Welcome All," including both issues of diversity, equity, and inclusion and also active outreach to the community. The Library will execute a partnership with Boulder Valley School District to connect BVSD students to Library resources. The Library also plans to implement mobile check-out, where a phone -based app will be used to check out materials directly. IX. Ongoing Business A. Superior Board of Trustees update (Laura Skladzinski) Superior plans to open a new community center in 2021, which will include Library services. B. Library Foundation liaison report (Renee Gurganus) The Library Foundation will provide a significant donation for the 2021 budget including a $16,000 increase over the 2020 donation in recognition of the challenging economic environment facing the city. The Foundation is planning a postcard program to highlight the Foundation to donors as well as the regular utility billing fundraising program. X. Director's Report (S. Nemechek) Director Nemechek reviewed the Director's report included in the meeting informational materials. Key items include a review of the 2020 directly and in comparison with other local libraries. In these metrics Louisville library is above median in staffing and budget per capita but not the highest, but significantly higher than other local libraries in circulation per capita and among the highest in visits. Participation in the summer reading program dropped precipitously in 2020. Digital circulation increased significantly. Library card registration remains relatively high. Curbside pickup has been extremely positive, but is very staff - intensive and many people in the community have indicated a preference for in -person browsing. For 2021 the Library is focusing on a smaller number of key performance indicators than 2020, including: • Total circulation (number of checkouts and renewals) • Circulation per registered borrower • Library visits per capita • Percentage change in number of sessions on public computers • Average number of attendees per program Community survey question: rating of overall performance of Louisville Public Library