Golf Course Advisory Board Agenda and Packet 2011 02 28

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1.0 Purpose of this document This strategic requirements document is designed to provide a roadmap for making improvements in Coal Creek operations, management and golfer experience. The golfer experience is the true area of focus as we know a great experience will yield more rounds, more revenue and increased golf course value. This document was created by the Golf Course Advisory Board in concert with stakeholders including the Coal Creek Ladies Golf League, Coal Creek Men’s Golf Association, Western Golf Properties, general golfer inputs and general public input. This is meant to be a living document in that it will be updated regularly as new ideas are received and priorities are changed. The incorporated spreadsheet in the strategic requirements summary spreadsheet section of this document will serve as the collection point and status of all issues and requirements including ownership assignment of issues. As strategic items are resolved their resolution will be reflected in this spreadsheet. The responsibility to maintain the integrity of this document rests with the GCAB Board Chairman who will update it as needed and publish to an appropriate forum as determined by City Council. 2.0 Conclusion It is clear to the GCAB and many constituents by the number and kind of issues raised that maintenance of the golf course facilities has been deferred for too many years and we are now suffering the effects of this strategy. In particular, there are concerns with the buildings both inside and outside, the landscaping and some parts of the golf course itself e.g. irrigation problems, bunkers, dead, fallen and dying trees, tees and greens. In trying to prioritize the large number of items it became apparent that many of these items are considered urgent. These items unfortunately are higher cost items but the Board is of the opinion that all possible steps should be taken to avoid further deterioration. The questions to be decided are whether they are the responsibility of the City to fund or should they be treated as legitimate maintenance to be covered by Western Golf Properties and on what schedule should they be addressed to prevent further deterioration to a point that might not be reversible without incurring significantly greater cost. Conversely, there are several items that are of high priority but do not directly affect the preservation of the asset nor do they directly affect the golfing experience. For these reasons the Board does not include them for immediate action. The following chapters and pages describe in detail how we gathered the requirements, how they were categorized, what the issue ownership designations are, what the impacts will be to golfer satisfaction, preservation of this significant asset of the City of Louisville and what issues provide potential future revenue opportunities. Coal Creek Golf Course Strategic Requirements - GCAB 4 2/22/2011