City Council Minutes 2014 05 06 - Laserfiche WebLink

Home Browse Search

City Council Meeting Minutes May 6, 2014 Page 3 of 27 City Manager Fleming reported this is Chief Hayes' second week on the job. He expressed his appreciation for the Chief's professionalism, experience and calm demeanor. CITY MANAGER'S REPORT City Manager Fleming expressed his thanks to the Public Works crews for setting up the Main Street Patios so quickly. He also thanked the Public Works staff for their work on the 3 Million Gallon Water Tank Project. The original estimate on the project was $1.4 million, but by closely working with the contractor, the Public Works staff was able to bring the project under budget at approximately $800,000. He credited and thanked the City's Water Resources Engineer Dmitry Tepo. REGULAR BUSINESS PROCLAMATION — OLDER AMERICANS MONTH Mayor Muckle proclaimed May as Older Americans Month in the City of Louisville. He read the proclamation and presented it to the Senior Advisory Board Vice Chairperson Rosalie Lynn. Vice Chairperson Rosalie Lynn thanked the Council for the proclamation and introduced the members of the Senior Advisory Board who were present: Rosie Gilbert, Betty Heinrich, Karen Maddock, Debby Fahey and Senior Services Supervisor Katie Beasley. COMCAST CABLE FRANCHISE NEGOTIATIONS UPDATE Mayor Pro Tem Dalton updated Council and the public on the Comcast Cable Franchise negotiations. Staff and legal counsel met to make final changes to the City's initial terms for the franchise negotiations and customer service standards. That draft was submitted to Comcast on April 29, 2014 is currently posted on the City's web site. The draft included the following: • A Louisville customer service office to replace the one that was closed when Comcast consolidated into the Boulder office. • Improved and more detailed reporting of customer complaints by Comcast. • A broader listing of what is defined as a material breach of the Customer Service Standards that will trigger enforcement action by the City. • Continued use of Channel 8, 22, and 54 for government, education, and public access use. • Maximum wait times for service at a store or hold times for phone calls.