City Council Minutes 2018 05 01 - Laserfiche WebLink

Home Browse Search

City Council Meeting Minutes May 1, 2018 Page 9 of 13 Vote: Motion carried by unanimous roll call vote Councilmember Keany moved to approve Resolution No. 24 with authorization for the Mayor and City Manager to negotiate and approve potential revisions to the grant contract to meet the direction from Council; Councilmember Maloney seconded. Vote: Motion carried by unanimous roll call. DISCUSSION/DIRECTION — CITY PROGRAMS, GOALS AND KEY PERFORMANCE INDICATORS Assistant to the City Manager Hogan stated City Council adopted the City's first program -based budget in which revenues and expenditures were organized by programs and services in 2016. The budget was structured into 10 Program areas and 38 Sub -Programs to make it easier for the public to understand where the City invests taxes and fees to provide services and for Council to evaluate how efficiently and effectively the City uses those resources to achieve the objectives of each Sub- Program. She stated progress toward the objectives of each Sub -Program is measured by Key Performance Indicators (KPIs). 38 KPIs were developed for the City's Sub -Programs. Staff reviews the KPIs annually to determine if the goals and objectives accurately represent staffs activities and if there are different KPIs that should be used to evaluate progress in accomplishing those goals and objectives. The proposed changes have been incorporated in the KPIs for Council's review. Reviewing the KPIs annually ensures that the City is using measures that provide useful information in regards to efficiency and effectiveness. Staffis seeking feedback on these so they can begin collecting data for the upcoming budget retreat in July. Public Comments — None. Councilmember Maloney stated the KPIs evaluate the success of City programs and subprograms and ideally serve three purposes: 1) as a performance tool to help us continually improve, 2) as a management tool, and 3) most importantly as a communication tool to inform our citizens how the city is investing tax dollars and providing services. Councilmember Maloney stated the Finance Committee discussed these but did not change any of the proposed revisions to the KPIs. He stated the conceptual framework is understood at varying levels in staff and in the Council. These should answer the question how do we know if a program is successful. Some KPIs answer this better than others. If we continue to use the KPIs we need to have Council and staff better understand these.