Recreation Advisory Board Agenda and Packet 2023 02 27

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a separate deliverable that serves as the template for which Parks leadership can integrate the goals and strategies within NRPA into their own maintenance management plan. Strategic Planning & Alignment to Standards The development of a maintenance program that includes strategic planning, process improvement, and continual measurement and monitoring is crucial to effective Parks operations. Alignment to a standard such as the CAPRA standard will enable Parks to build a program and not just a plan. A program is a system rooted in strategic alignment, repeatable and defendable processes, and a focus on continual improvement. Using the CAPRA standard as a guiding framework enables Parks to build and sustain the long-term change the City is seeking. In addition to the specific items in our scope of work, high-level planning items from the CAPRA standard are important to consider as Parks continues to mature the maintenance program. This includes utilizing a performance management system that enables Parks to collect the right data, formulate that data into business information, and consider that business information in determining the efficiency and effectiveness of Parks operations and maintenance. An effective maintenance program will: 1. Include an organizational structure that is tailored to the needs and requirements of the organization 2. Contain goals and objectives that align with City goals 3. Use time, personnel, equipment, and materials effectively 4. Include work schedules based on established policies and priorities 5. Emphasize preventive maintenance 6. Ensure adequate resources 7. Incorporate environmental stewardship 8. Assume responsibility for visitor and employee safety 9. Ensure compliance with federal, state, and local laws and regulations 10. Make maintenance a primary consideration during design and construction Organizational Structure The current organization chart is organized by asset type, similar to the PROST Atlas: cemetery, athletic fields, natural areas. This is beneficial for cataloging areas and prioritizing departmental specialties, but this method is limiting given that many of Parks' tasks are performed at sites all across the City, not specific or limited to parks, or even open space sites. The services provided throughout the City by Forestry, Horticulture, Irrigation, Turf Maintenance, and Snow & Ice Removal inform public perception of Parks and have safety and welfare implications. We recommend the organization of Parks establish service departments (forestry, irrigation, etc.) at the same leadership level as the site departments (cemetery, parks, etc.). Organizing Parks with service departments represented at the leadership level will provide those departments with the opportunity to contribute to overall Parks resource and maintenance planning, as well as establish their own strategic plans, and their own measuring and monitoring standards, specific to their service departments. Each of these service departments works across the City to maintain the overall civic campus of the City of City of Louisville Parks Department January 16, 2023 Summary of Findings Page 20