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Table 7 <br />LOUISVILLE PERFORMANCE (general) <br />Response by Years of Residence in Louisville <br />YOUR PERCEPTION OF CITY OF LOUISVILLE PERFORMANCE IN THE FOLLOWING AREAS: <br />MEANS TESTS ON CATEGORIES: YEARS OF RESIDENCE <br />1. Promoting and enhancing busir <br />activity in the City <br />2. Sponsoring community -wide events <br />such as the "Louisville Festival of <br />Lights" and the Louisville Fall <br />Festival" <br />Pooled <br />Mean <br />Score <br />5.4 <br />6.8 <br />3. Providing information about municipal 5.7 <br />elections <br />4. Providing information about City <br />Council, Planning Commission and <br />other official City meetings <br />5. Providing information and opportunity <br />for public input on ordinance changes, <br />zoning decisions, and other <br />community efforts <br />6. Informing Louisville citizens about <br />volunteer opportunities <br />7. General maintenance of municipal <br />facilities like City Hall, the Library, <br />and the Recreation Center <br />8. Access to City employees and <br />services by telephone <br />9. The courtesy, responsiveness and <br />friendliness of City employees <br />10. City response to citizen complaints <br />and concerns <br />11. Overall perception of how Louisville <br />City Government operates <br />5.3 <br />5.0 <br />4.6 <br />7.0 <br />5.4 <br />6.3 <br />5.4 <br />5.5 <br />16 <br />10 Years Sig. <br />or More <br />5.3 .43 <br />6.6 .14 <br />5.6 .74 <br />4.8 .00 <br />4.6 .03 <br />4.5 .10 <br />6.8 .03 <br />4.9 .00 <br />6.0 .04 <br />4.8 .00 <br />5.0 .00 <br />