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City of Louisville Community Survey <br />July 2024 <br />Please rate the following areas of the Louisville Police Department <br />and public safety: Excellent <br />Good <br />Fair <br />Poor <br />Total <br />Overall customer service (knowledgeable, available, responsive, <br />courteous) <br />35% <br />N=61 <br />49% <br />N=86 <br />10% <br />N=17 <br />6% <br />N=11 <br />100% <br />N=175 <br />Overall performance of the Louisville Police Department <br />29% <br />N=60 <br />56% <br />N=115 <br />11% <br />N=23 <br />4% <br />N=8 <br />100% <br />N=206 <br />Table 13: Question 6 (including don't know) <br />Please rate the following areas of the Louisville <br />Police Department and public safety: <br />Excellent <br />Good <br />Fair <br />Poor <br />Don t know <br />- <br />di Total i <br />Visibility of patrol cars <br />23% <br />N=51 <br />47% <br />N=104 <br />20% <br />N=44 <br />7% <br />N=15 <br />4% <br />N=10 <br />100% <br />N=223 <br />Enforcement of traffic regulations <br />19% <br />N=42 <br />33% <br />N=74 <br />18% <br />N=40 <br />15% <br />N=33 <br />16% <br />N=35 <br />100% <br />N=224 <br />Municipal code enforcement issues (e.g., dogs, noise, <br />weeds, etc.) <br />18% <br />N=40 <br />32% <br />N=72 <br />19% <br />N=42 <br />8% <br />N=18 <br />23% <br />N=51 <br />100% <br />N=222 <br />Communicating regularly with community members <br />(e.g., website, meetings, etc.) <br />15% <br />N=33 <br />34% <br />N=76 <br />23% <br />N=50 <br />6% <br />N=13 <br />22% <br />N=48 <br />100% <br />N=221 <br />Response to emerging community issues (e.g., opioids, <br />mental health, etc.) 13% <br />N=28 <br />25% <br />N=55 <br />13% <br />N=28 <br />4% <br />N=9 <br />45% <br />N=101 <br />100% <br />N=222 <br />Overall customer service (knowledgeable, available, <br />responsive, courteous) 28% <br />N=61 <br />39% <br />N=86 <br />8% <br />N=17 <br />5% <br />N=11 <br />21% <br />N=46 <br />100% <br />N=221 <br />Overall performance of the Louisville Police Department 127% <br />N=60 <br />52% <br />N=115 <br />10% <br />N=23 <br />4% <br />N=8 <br />8% <br />N=17 <br />100% <br />N=223 <br />Table 14: Question 7 (excluding don't know) <br />Please rate the following areas of community design and the <br />Louisville Community Development Department: <br />Excellent <br />15% <br />N=28 <br />Good <br />36% <br />N=66 <br />26% <br />N=48 <br />24% <br />■— <br />N=44 <br />Total <br />100% <br />N=185 <br />The public input process on City planning issues <br />Planning review process for new development <br />16% <br />N=25 <br />33% <br />N=53 <br />28% <br />N=45 <br />24% <br />N=39 <br />100% <br />N=162 <br />Building permit process related to the Marshall Fire <br />16% <br />N=15 <br />31% <br />N=29 <br />28% <br />N=26 <br />24% <br />N=23 <br />100% <br />N=94 <br />Building permit process overall <br />7% <br />N=8 <br />43% <br />N=51 <br />26% <br />N=32 <br />24% <br />N=29 <br />100% <br />N=120 <br />Building/construction inspection process <br />12% <br />N=15 <br />47% <br />N=59 <br />21% <br />N=26 <br />21% <br />N=26 <br />100% <br />N=126 <br />Report of Results <br />8 <br />Prepared by National Research Center, Inc. <br />